COrnerstone Plumbing Company
Privacy Policy
Privacy Policy for Cornerstone Plumbing Company LLC
Cornerstone Plumbing Company LLC (“Cornerstone Plumbing,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you:
We operate exclusively within the State of Florida.
By using our website or our services, you agree to the terms of this Privacy Policy.
1. Owner and Data Controller
2. Information We Collect
Information You Provide Directly
We may collect personal information that you voluntarily provide, including:
Information Collected Automatically
When you visit cornerstoneplumbingcompany.com, we may automatically collect:
This information helps us improve our website, monitor performance, and secure our systems.
3. Cookies & Tracking Technologies
We use cookies and similar tracking technologies on our website. These may include:
Analytics cookies – to understand how visitors use our site and improve our services.Advertising & remarketing cookies – to show relevant ads and remarketing campaigns for our own plumbing services, and to track the performance of our advertising.We may work with third-party service providers (such as advertising platforms and analytics tools) that place cookies or similar technologies in your browser when you visit our website. These may help us:
You can control or delete cookies through your browser settings. Some advertising platforms also provide opt-out tools (for example, through their ad settings pages or industry opt-out websites).
4. How We Use Your Information
We use the information we collect for purposes directly related to operating and growing our plumbing business, including:
Responding to inquiries, quotes, and support requestsSending appointment reminders and service updatesProcessing payments and managing invoicesImproving our website, services, and customer experienceMarketing and advertising our own services, including through remarketing and interest-based advertisingMaintaining the security and integrity of our systemsComplying with legal and regulatory requirementsWe do not sell your personal information to third parties for their own unrelated marketing.
5. SMS & Text Messaging
We may offer SMS/text messaging for:
By opting in to receive SMS communications from Cornerstone Plumbing Company, you may receive text messages regarding appointment reminders, service confirmations, scheduling updates, project updates, customer support communications, and promotional offers related to our services.
Message frequency varies based on your service requests, appointments, project needs, and communication preferences. You may receive approximately 5–10 messages per month.
You may opt out of receiving SMS messages at any time by replying STOP or OPT OUT to any message. Once we receive your opt-out request, we will send a confirmation message and you will no longer receive SMS communications unless you choose to opt in again.
For assistance, reply HELP to any message or contact us directly at (727) 259-3229.
Message and data rates may apply. Please contact your wireless carrier for details regarding your messaging plan.
Message delivery may be delayed or unsuccessful due to carrier issues or circumstances beyond our control.
We do not share personal information with third parties for marketing purposes.
All SMS opt-in data, consent records, and messaging preferences are kept confidential. We do not sell, rent, or share SMS consent information with third parties for their own marketing purposes.
We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, telecommunications providers, and vendors who assist us in the delivery of text messages. These providers may only use such information as necessary to perform services on our behalf.
6. Sharing of Personal Information
We do not share personal information with third parties for marketing purposes.
Website hosting, IT, and security providersAdvertising and analytics providers that help us run and measure our marketingPayment processors and financial institutionsSMS/messaging platforms and phone carriersProfessional advisers (e.g., accountants, attorneys) when neededGovernment, law enforcement, or regulators where required by lawThese parties are only given access to the information they need to perform their functions and are expected to protect your information.
We do not:
7. Data Security
We take reasonable technical, administrative, and physical measures to help protect your personal information from unauthorized access, misuse, alteration, or loss.
However, no system or method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
8. Data Retention
We retain your personal information for as long as necessary to:
When information is no longer needed, we will delete it or anonymize it where appropriate.
9. Your Rights & Choices
Depending on applicable law, you may have the right to:
Request correction of inaccurate informationRequest deletion of certain information, subject to legal and operational requirementsOpt out of marketing communications (including email or SMS where applicable)Control cookies through your browser or device settingsTo exercise any of these rights, please contact us using the information in the Contact Us section below. We may need to verify your identity before acting on your request.
10. Children’s Privacy
Our website and services are not directed to children under 13 years of age, and we do not knowingly collect personal information from children under 13. If you believe that a child under 13 has provided us with personal information, please contact us, and we will promptly remove it.
11. Links to Other Websites
Our website may contain links to third-party websites (for example, manufacturers, product information, or partners). We are not responsible for the content or privacy practices of those websites. We encourage you to review their privacy policies before providing any personal information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page. Any changes become effective when we post the updated Policy on our website.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
13. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy or your personal information, please contact us: