Privacy Policy for Cornerstone Plumbing Company LLC
Last Updated: 11/14/25
Cornerstone Plumbing Company LLC (“Cornerstone Plumbing,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you:
- Visit our website: cornerstoneplumbingcompany.com
- Contact us by phone, email, web form, or text message
- Request or receive plumbing services from us
We operate exclusively within the State of Florida.
By using our website or our services, you agree to the terms of this Privacy Policy.
1. Owner and Data Controller
Cornerstone Plumbing Company LLC
6540 85th Ave
Pinellas Park, FL 33781
Phone: (727) 259-3229
Email: info@cornerstoneplumbingcompany.com
2. Information We Collect
Information You Provide Directly
We may collect personal information that you voluntarily provide, including:
- Name (first and last)
- Phone number
- Email address
- Service address and billing address
- City, state, ZIP code
- Details about your plumbing issue or service request
- Payment-related information (processed through third-party payment providers)
- Any other information you choose to share with us
Information Collected Automatically
When you visit cornerstoneplumbingcompany.com, we may automatically collect:
- IP address
- Browser type and version
- Pages visited and time spent on the site
- Device type and operating system
- General usage data
This information helps us improve our website, monitor performance, and secure our systems.
3. Cookies & Tracking Technologies
We use cookies and similar tracking technologies on our website. These may include:
- Essential cookies – needed for basic website functionality (such as forms and security).
- Analytics cookies – to understand how visitors use our site and improve our services.
- Advertising & remarketing cookies – to show relevant ads and remarketing campaigns for our own plumbing services, and to track the performance of our advertising.
We may work with third-party service providers (such as advertising platforms and analytics tools) that place cookies or similar technologies in your browser when you visit our website. These may help us:
- Show targeted or remarketing ads about our services
- Measure ad performance and website traffic
- Understand user behavior to improve our marketing and website
You can control or delete cookies through your browser settings. Some advertising platforms also provide opt-out tools (for example, through their ad settings pages or industry opt-out websites).
4. How We Use Your Information
We use the information we collect for purposes directly related to operating and growing our plumbing business, including:
- Scheduling and providing plumbing services
- Responding to inquiries, quotes, and support requests
- Sending appointment reminders and service updates
- Processing payments and managing invoices
- Improving our website, services, and customer experience
- Marketing and advertising our own services, including through remarketing and interest-based advertising
- Maintaining the security and integrity of our systems
- Complying with legal and regulatory requirements
We do not sell your personal information to third parties for their own unrelated marketing.
5. SMS & Text Messaging
We may offer SMS/text messaging for:
- Appointment reminders
- Service updates
- Confirmations and operational messages
- Occasionally, promotions related to our services (where allowed and consented to)
If you opt in to receive text messages from us, you can opt out at any time by following the instructions in the message (such as replying “STOP”) or by contacting us directly.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.
You are agreeing to receive SMS customer care and marketing notifications from Cornerstone Plumbing Company. Message frequency may vary. Standard Message and Data Rates may apply. Reply STOP to opt out. Reply Help for help.
6. Sharing of Personal Information
We may share your information with trusted third parties only as necessary to operate our business, including:
- Licensed technicians and internal staff providing services
- Website hosting, IT, and security providers
- Advertising and analytics providers that help us run and measure our marketing
- Payment processors and financial institutions
- SMS/messaging platforms and phone carriers
- Professional advisers (e.g., accountants, attorneys) when needed
- Government, law enforcement, or regulators where required by law
These parties are only given access to the information they need to perform their functions and are expected to protect your information.
We do not:
- Sell your personal information for third-party product marketing
- Participate in affiliate networks that sell your data to unrelated businesses
7. Data Security
We take reasonable technical, administrative, and physical measures to help protect your personal information from unauthorized access, misuse, alteration, or loss.
However, no system or method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
8. Data Retention
We retain your personal information for as long as necessary to:
- Provide you with plumbing services
- Maintain customer and service records
- Comply with legal, accounting, or regulatory obligations
- Resolve disputes and enforce our agreements
When information is no longer needed, we will delete it or anonymize it where appropriate.
9. Your Rights & Choices
Depending on applicable law, you may have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of certain information, subject to legal and operational requirements
- Opt out of marketing communications (including email or SMS where applicable)
- Control cookies through your browser or device settings
To exercise any of these rights, please contact us using the information in the Contact Us section below. We may need to verify your identity before acting on your request.
10. Children’s Privacy
Our website and services are not directed to children under 13 years of age, and we do not knowingly collect personal information from children under 13. If you believe that a child under 13 has provided us with personal information, please contact us, and we will promptly remove it.
11. Links to Other Websites
Our website may contain links to third-party websites (for example, manufacturers, product information, or partners). We are not responsible for the content or privacy practices of those websites. We encourage you to review their privacy policies before providing any personal information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page. Any changes become effective when we post the updated Policy on our website.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
13. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy or your personal information, please contact us:
Cornerstone Plumbing Company LLC
6540 85th Ave
Pinellas Park, FL 33781
Phone: (727) 259-3229